- Shipping Policy
Order Processing
Orders placed on our website or mobile app are typically processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with your order details and shipping information.
Shipping Methods
- We offer standard and expedited shipping options for your convenience.
- Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery.
- Expedited Shipping: If you need your order to arrive sooner, you can select our expedited shipping option for faster delivery.
- Expedited shipping: typically takes 1-2 business days for delivery.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost for your order during the checkout process before completing your purchase.
Shipping Restrictions
- Please note that certain products may be restricted from shipping to certain locations due to agricultural regulations or other restrictions. Any such restrictions will be communicated to you during the checkout process.
Delivery
- We partner with trusted third-party shipping carriers to ensure your order is delivered safely and on time.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status of your delivery online.
Delivery Issues
In the rare event that your order is delayed or encounters any issues during transit, please contact our customer service team for assistance. We will work with the shipping carrier to resolve any delivery issues and ensure your order reaches you as soon as possible.
Shipping Holidays
Please note that our shipping carriers may observe holidays, which could impact the delivery timeframe of your order. Additionally, our warehouse may be closed on certain holidays, which may delay order processing. Any such holiday closures will be communicated to you in advance.
Shipping Policy Updates
We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on our website.